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The Quarterback in IT

The Solution Architect - Part 1

The Quarterback in IT

In many IT projects, a solution architect (SA) is akin to a quarterback in a football team. They lead the plays, ensuring all the players are in the correct positions to score a touchdown. In the IT landscape, they oversee the entire process like a master chef, ensuring all ingredients combine to create a delicious dish.

A solution architect (SA) is not passive in a business’s IT landscape. They are proactive leaders, responsible for designing, describing, and managing solution engineering to address specific business problems. Their primary goal is to ensure that the IT solutions align with the overall business strategy, integrating new systems and technologies to maximize efficiency and effectiveness.

“In some cases, a solution architect needs a mandate to overrule an IT board’s direction to fully leverage the SaaS they choose and continue to invest with its integration, not being penny-wise or pound-foolish by leaving overlapping capabilities in another system. In the long run, the investment will pay dividends”.

This is the first part of three blog posts that discuss the responsibilities of an SA and why we need them.

Effective IT solution implementation and integration are crucial for business success, and a solution architect plays a pivotal role in this. Consider the following key responsibilities of a solution architect:

  • Designing the Architecture
  • Overseeing Implementation
  • Integration is critical to IT

Designing the Architecture: As a construction supervisor drafts detailed blueprints, a solution architect designs comprehensive IT solutions. They outline the structure and dynamics of the systems, ensuring all components fit together to meet business needs.

Overseeing Implementation: The solution architect supervises the implementation of IT solutions, ensuring the execution aligns with the planned architecture and business objectives.

Integration is critical to IT, as isolated systems can lead to inefficiencies. Solution architects play a vital role in ensuring that new systems are seamlessly integrated with existing ones, promoting a cohesive and efficient IT environment and enhancing the project’s functionality.

Understanding the crucial role of a solution architect in IT projects is essential for ensuring efficient and effective technology implementations.

A solution architect is like the matchmaker of the tech world. They ensure that IT solutions and business goals swipe right on each other, ensuring technology investments deliver some severe business value. This match-making prowess helps in:

Prioritizing Investments: By understanding business priorities, a solution architect can play the role of a tech Cupid and recommend investments in technologies with the most significant impact.

Driving Innovation: They’re like the cool kids who keep up with the latest tech trends and identify opportunities for innovation. They’re the tech hipsters, ensuring the business stays ahead of the curve.


“Shadow IT is a common and many-headed monster, but it’s not completely avoidable. Nor does it need to be. As an SA, be prepared to engage with business initiatives and needs. Prevent duplications in your BCM and, if necessary, ensure proper guidance for such initiatives. At one of our clients collaborating with the business, several bespoke components were replaced with a new CRM platform. Without the SA’s participation, there would have been duplications in customer management and additional complexity.”

Imagine a solution architect as an IT superhero who wears a hard hat and a cape! Just like a construction supervisor keeps an eye out for dangers on the building site, the solution architect is looking for IT disasters waiting to happen. They ensure that the IT systems are as secure as a fortress, scalable enough to handle the business’s growing pains, and resilient like a trampoline in case of any tech meltdowns.

Efficiency is like the unsung hero of a successful IT strategy. It’s like the secret sauce that makes everything run smoothly, like butter on a hot pan. A solution architect is like the efficiency wizard, waving their magic wand and making things happen by:

  • Optimizing processes involving decluttering the IT closet and removing all unnecessary items. Out with the old, in with the streamlined and efficient!
  • Improving performance by giving your systems pep talks and motivational speeches, ensuring they’re ready to bring their A-game. It’s like a coach for your IT infrastructure!
  • Cost management by finding hidden treasures of cost savings like a money detective. Whether in the cloud, under the couch cushions, or hidden in the budget spreadsheet, they’ll sniff it out!

In the same way, a construction supervisor coordinates between different teams on a site; a solution architect facilitates communication and collaboration among various stakeholders. This includes:

  • Bridging Gaps: Acting as a liaison between business leaders and IT teams, ensuring that both sides understand each other’s needs and constraints.
  • Documenting Solutions: Creating clear documentation that outlines the architecture, implementation plan, and operational guidelines, ensuring everyone is on the same page.

Architecture Decision Records (ADR) are structured documents that capture the context, decision, and rationale behind critical architectural choices in software projects. They provide a historical record that helps teams understand why certain decisions were made and facilitates better communication and consistency in future development efforts. Maintaining and updating these decisions is a collaborative effort involving the solution architect, an enterprise architect, and developers”.

In this part of our three-part blog posts, we discussed the crucial role of a solution architect in IT projects. We outlined key responsibilities, including designing IT solutions, overseeing implementation, integrating systems, and aligning technology with business goals. It also highlights the importance of mitigating risks, enhancing efficiency, and facilitating communication and collaboration. The solution architect acts as a matchmaker for technology and business, ensuring that IT investments deliver value while safeguarding against potential IT disasters and promoting efficiency through optimization and cost management. Additionally, the solution architect facilitates communication and collaboration among different stakeholders and ensures clear documentation of architectural decisions.